Customer service and the online shop
When we first opened our shop online we were very new to this and couldnt understand it when customers kept asking whether we actually had the product in stock?
We were amazed to find that many shops just didnt hold stock, and just relied on their suppliers to drop ship for them. Whilst this makes it quicker and cheaper to build your shop Mud Huggers werent comfortable with this.
Stock, Delivery , Service
We realised that the service we wanted Mud Huggers customers to have is the same service that we would want ourselves,
ᄋ Product in Stock
ᄋ Quick shipment
ᄋ Being kept inform from order to aftercare
This philosophy is proving very successful, with Mud Huggers customers now realising that for a small company they can trust our service and response, if you havent done so already why not give us a try.
Created: November 6, 2010